Delivering the Next-Generation Symphony Platform
We hope 2023 is off to a good start for you and your organization. IHA is hitting the ground running, committed to delivering a fully functional Symphony Provider Directory, addressing the industry-wide challenges of provider directory data.
We acknowledge that the transition to Availity has created unanticipated challenges and delays. While challenging, taking the time to rebuild the Symphony platform has been essential to improving its capabilities, including improved usability, data quality and greater efficiency and scalability.
This important endeavor has resulted in a higher level of effort than initially anticipated. Unique business rules, along with the complexity associated with custom inbound files, has required additional time and resources that Availity and IHA are committed to providing to ensure our vision of a fully functional Symphony Provider Directory is realized.