IHA’s 2022 Virtual Stakeholders’ Conference

Aligning for Success

December 8, 2022 

IHA participants, Stakeholders, and others involved with industry standardization initiatives came together during our annual conference to hear from leaders at IHA and across the industry. This year’s event featured sessions on IHA's Strategic Plan, the Symphony Provider Directory, and Performance Measurement. 

Replay each session:

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Welcome and The Road Ahead: IHA's Strategic Plan

Jeff Rideout opens the 2022 conference with an overview of how IHA is meeting the needs of our members and the public in today’s rapidly changing environment. He briefs our audience on new and expanded requirements​ for the healthcare industry in California and beyond, and explores the next evolution of IHA’s powerful data infrastructure as well as our ongoing commitment to advance high-value healthcare in California through our Symphony Provider Directory and our Performance Measurement programs. 


  • Jeff Rideout, MD, MA FACP— President & CEO, IHA

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Building the Next Generation of Symphony

During this session, hear how IHA and its technology partner, Availity, are partnering to build an improved Symphony Provider Directory platform. The goal of the collaboration is to work toward a more efficient, scalable, and intuitive platform. Our Symphony General Manager, Jacqui Darcy, facilitates a panel discussion on Symphony’s roadmap and provides an overview of the current platform’s functionality.


  • Serra Fox — Senior Network Specialist, Covered California

  • Mark Martin— Vice President Produce Management, Availity LLC

  • Jacqui Darcy — Symphony General Manager, IHA

  • Kimberly Peoples — Business Change Manager, Anthem (Elevance Health)

  • Quincy Roberts, MPH — Senior Manager, Provider Network Operations, MedPOINT Management

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A Focus on Primary Care and Health Equity: Driving Industry Alignment around Healthcare's Top Priorities

During this session, learn how IHA's Align. Measure. Perform. (AMP) program is helping to unify the industry around common imperatives to address priorities in healthcare equity, behavioral health, and primary care. Our guest speakers share high-impact changes occurring across the industry and IHA’s work with its multi-stakeholder committees to incorporate these changes into AMP. Hear insights from Measurement Year (MY) 2021 AMP results as participants continue to adapt to the evolving COVID-19 pandemic and look toward the future.


  • Anna Lee Amarnath, MD, MPH — AMP General Manager, IHA

  • Christine Castano, MD — Corporate Medical Director for Quality, OptumCA

  • Alice Chen, MD, MPH — Chief Medical Officer, Covered California

  • Julia Tremaroli — Project Manager, Program Operations, IHA

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2022 AMP Awards

During this session, we recognize high-performing provider organizations and those with the greatest year-over-year improvement for measurement year 2021.


  • Mary Watanabe — Director, California Department of Managed Health Care

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Concluding Thoughts

Jeff Rideout closes the 2022 IHA Virtual Stakeholders' Conference.


  • Jeff Rideout, MD, MA FACP — President & CEO, IHA